Dedicated Support for Your Business Success
At Tokyo Business Solutions, your success is our absolute priority. We understand that navigating the complexities of the Japanese market and optimizing your operations requires more than just initial guidance; it demands ongoing, reliable support. Our dedicated support hub is designed to be your trusted resource, providing quick access to information, expert assistance, and valuable insights whenever you need them. Whether you're a new client or a long-standing partner, we are here to empower your journey.
Find Support ResourcesHow Can We Help You Today?
We offer multiple efficient channels to ensure you receive the assistance you need promptly and effectively. Choose the method that best aligns with the urgency and nature of your inquiry, and our team will be ready to support you.
Search Knowledge Base
Unlock a wealth of information with our extensive Knowledge Base. Find instant answers to frequently asked questions, access detailed guides, articles, and troubleshooting tips covering our core services and common business challenges in Japan.
Explore Articles
Contact Support Form
For inquiries requiring detailed attention or specific case tracking, submit a request through our online contact form. Provide all relevant information, and a support specialist will review your case and respond via email.
Submit Request
Call Us Directly
If your matter is urgent or you prefer direct communication, please call our support line during business hours. Our representatives are ready to provide immediate assistance for time-sensitive issues.
Business Hours: Mon-Fri, 9:00 - 17:00 JST
Call NowFrequently Asked Questions
What are your business hours for support?
Our dedicated support team at Tokyo Business Solutions is available to assist you from Monday to Friday, specifically during the hours of 9:00 AM to 5:00 PM Japan Standard Time (JST). We observe Japanese public holidays.
How long does it take to get a response from the contact form?
We prioritize timely responses. Upon submitting your request through our online contact form, you can expect a response from our support team within 24 to 48 business hours. Complex issues might require slightly more time, but we will keep you informed.
Can I request support for a service not listed on your website?
Our expertise covers a wide range of business consulting and corporate services. If your specific need isn't explicitly listed, please submit a detailed request via our contact form. We will carefully evaluate your requirements to determine how our team can assist you, or if necessary, guide you towards appropriate external resources or partners within our network.
Is the Knowledge Base updated regularly?
Yes, maintaining an up-to-date Knowledge Base is crucial for providing effective self-service support. We continuously update our articles, guides, and resources based on the latest industry trends, service enhancements, and, importantly, common inquiries received from clients like you. We strive to make it a living, evolving repository of valuable information.
How do I provide feedback on the support I received?
Your feedback is highly valued as it helps us continuously improve our support services. You can typically provide feedback directly through a satisfaction survey link included in your support resolution email. Alternatively, you are always welcome to use our general contact form, referencing your support ticket number if applicable, to share your thoughts.
Explore Our Knowledge Base
Empower yourself with immediate access to a comprehensive library of resources. Our Knowledge Base is designed to help you quickly find answers, understand complex topics, and implement solutions related to our consulting services and business practices in Japan.
Popular Topics
- Getting Started with Digital Transformation
- Understanding Corporate Governance Frameworks in Japan
- Key Strategies for Managing HR Challenges in Japan
- Effective Market Entry Strategies for Tokyo and Beyond
- Financial Advisory Services: Optimizing Capital Structure
- Navigating Regulatory Compliance for Foreign Businesses
Note: Links above are placeholders for actual article links within the support system.
What Our Clients Say About Our Support
The support team at TBS was incredibly responsive and helpful when we had questions about implementing their digital transformation strategy. They guided us every step of the way with clear, actionable advice. It made a huge difference.
Operations Manager, Sakura Tech
We needed urgent advice on a governance issue, and TBS support provided clear, actionable guidance quickly and professionally. Their expertise is invaluable, demonstrating a deep understanding of both local and international standards.
Legal Counsel, Global Innovations Inc.
Navigating market entry into Japan was complex, but the ongoing support from Tokyo Business Solutions made it significantly smoother. They were always available, knowledgeable, and proactive in addressing our concerns.
CEO, Apex Ventures
Whenever we encounter an HR-related question specific to the Japanese context, the TBS support team provides prompt and precise answers. Their understanding of local labor laws and practices is exceptional.
HR Director, Nippon Dynamics
The Knowledge Base resources are incredibly helpful for quick self-service. I often find the information I need there without having to contact support directly, which saves valuable time.
Project Lead, Innovate Global
Our financial advisory needs were handled with great care and expertise. The support team was patient in explaining complex concepts and always available to clarify our doubts. Truly professional service.
Finance Manager, East-West Trade Co.
The transition to a new digital platform was daunting, but the step-by-step guides in the TBS Knowledge Base and the responsive support staff made it much more manageable. They anticipated our potential issues.
IT Coordinator, Horizon Systems
Contact Our Support Team
Need personalized assistance? Fill out the form below to submit your support request directly to our specialists. Alternatively, you can reach us via the contact details provided. We are here to help resolve your queries efficiently.
Contact Details
Phone: +81 3 5220 1234
Email: info@
Address:
Tokyo Business Solutions Co., Ltd.
Marunouchi Center Building, 2-2-1 Marunouchi,
Chiyoda-ku, Tokyo, 100-0005, Japan
Business Hours: Mon-Fri, 9:00 - 17:00 JST